Payment & Insurance Information

Frequently Asked Payment Questions

How much does treatment cost?

Cost will depend on the type of outpatient treatment needed. We offer several outpatient services with a range of various costs. Cost will be explained upon initial intake. Most outpatient services will be covered by health insurance. Our facility also offers payment plans and grants for eligible clients who qualify.

Does ACER Accept Insurance for Drug and Behavioral Health Treatment?

Yes. ACER is in-network with many major insurance companies. Our Financial Department will call your insurance company to receive your benefits for all outpatient services you may need provided by our facility. Our Financial Department has an understanding of both in-network and out-of-network benefits, and will work closely with insurance companies to streamline the process to ensure that our clients receive the maximum benefit available.

Does ACER accept Medicaid?

Yes, ACER accepts each of the five Bayou Health Plans.

What if I cannot afford treatment?

Our Financial Department will provide clients with several options for payment of their treatment. You will meet with a representative of the Financial Department to discuss your financial status and then go through your payment options.

What paperwork do I need to bring with my to my initial assessment?

The paperwork necessary for an assessment varies depending on how a person is paying for their treatment.

  • Insurance clients must bring their Driver’s License or State ID as well as their Insurance Card.
  • Private Pay clients must bring a valid proof of ID, such as a Driver’s License or State ID.

Helpful Links

Louisiana Medicaid Application Application

Metropolitan Human Services District – (504) 568-3130 :  residents of Orleans, Plaquemines or St. Bernard Parish only


Clients must bring a valid proof of ID, such as a Driver’s License or State ID. If sliding scale payment are being requested you must bring the completed Financial Statement Form to be considered.

Please click on the link below, print, and return the forms to ACER.

Financial Statement & Fee Determination Forms

Insurance Information

We Accept

United Behavioral Health - OPTUM
Magellan Health Services
ALC - Global Health Insurance
Louisiana Healthcare Connections
Aetna - Aetna Better Health of Louisiana
Interface EAP
BlueCross BlueShield
APS Healthcare
Gilsbar Health & Benefit Management
AmeriHealth Caritas
MH Net Behavioral Health
Coventry Health Care of Florida
AmeriGroup - Real Solutions in Healthcare